Capability Narrative
(Our business started as a long-term-care pharmacy, run and owned by a very tight-knit family. We were known for our unmatched service in the delivery... (View More)
Capability Narrative
(Our business started as a long-term-care pharmacy, run and owned by a very tight-knit family. We were known for our unmatched service in the delivery of pharmaceuticals. Many times our customers were left in a bind by their medical supply distributor and began asking us to carry basic medical supplies. In 1992, we began our medical supply distribution with 2 employees in a 10 x 6' closet consisting of medical uniforms, a few sizes of incontinence briefs, gloves, and miscellaneous medical supplies.
Word spread quickly that we carried a few essential medical supplies that customers could get the same-day in an emergency. Soon the demand became too big for the space we were in. The owner determined that it was time to expand the business and product lines to accommodate all the needs of our long-term-care customers.
In 1995, we leased a 5,000-square-foot warehouse and acquired a small medical supply distributor’s sales force. With their customers, our excellent customer service, and expedited delivery, we began to provide all of the medical supplies and equipment needed for Utah’s long-term care, hospice, and home health companies. Two years later, we added oxygen therapy to our services. We began providing oxygen equipment and medical oxygen to home health, hospice, and long-term-care nursing facilities.
Our pharmacy and medical supply divisions had grown substantially and drew the attention of a Fortune 500 company and the largest long-term-care pharmacy in the country. This eventually resulted in their purchasing our company. The need for a larger space was recognized. In 1999, we moved to an 18,000-square-foot building with room for growth. Over the next 12 years, we expanded from Utah into Idaho, Oregon, Washington, California, Arizona, Colorado, Nevada, Wyoming, and New Mexico. We again began looking for a warehouse suited for our medical supply division that included adequate shipping docks and space to expand inventory.
In 2009, we moved into a 25,000-square-foot building. Our customer base had expanded from local long-term nursing facilities and home care to national chains of skilled nursing facilities, rehabilitation centers, home care, hospice, physicians, hospitals, retail DME stores, veterinarians, dialysis centers, surgery centers, and smaller medical supply distributors.
2010 was a year of change for us. Our parent company decided to refocus all of its business on long-term-care pharmaceuticals. It was then that new ownership was established from a few of our most tenured employees. They purchased the Medical Supply Division from Omnicare Inc. and changed our name from Superior Care Specialty Products to Premier Medical Distribution. We have warehouses in Utah, Arizona, and Texas. In 2022 we expanded to a new 60,000-square-foot building for our corporate office and Utah warehouse. We plan on opening additional warehouses in Houston, TX by the end of 2022 and Raleigh, NC in 2023. We operate as Red Pine Medical in Colorado and Wyoming.
Our business has always been centered on customer service. We are unmatched in our ability to take care of our customers. We are still used for emergencies by customers who have national contracts with other suppliers. Our reputation is firmly planted in this industry as the company that will meet the needs of its customers. Premier Medical Distribution’s employees are knowledgeable, professional, and dedicated to excellent service. Decades later, we are still beating the competition with our innovative and compassionate service as well as quality products, to those in need.none given)